Original Source Material
Successful AI projects hinge on envisioning the full production environment where employees and customers will engage with the technology, Ted Paris said.
TD’s US head of AI weighs in on agents
Summary
AI projects should consider the full production environment involving both employees and customers; Ted Paris emphasizes the importance of envisioning how technology will be used in real-world scenarios.
Why It Matters for Texas Credit Unions
The advice is relevant to Texas credit unions as they implement AI technologies, which can impact operations and customer interactions.